As we navigate through this unprecedented public health crisis together, we want you to know that our team at NeighborWorks Orange County is fully remote and successfully managing all normal operations. Along with the health and well-being of our own team members, our top priority is to continue to serve customers and community partners in the safest and most effective ways possible.

While we are able, we will continue to conduct our business that includes:
• Pre-Purchase Counseling
• Financial Capability and Homebuyer Education
• Lending; Forward Mortgage Lending and Reverse Mortgage Loans
• Realty
• HECM (Reverse Mortgage) Counseling

However, for the meantime we will be conducting our Pre-Purchase Counseling and HECM counseling by telephone to comply with precautionary measures regarding social distancing. In addition, we are promoting our online Homebuyer Education classes through eHome America and are developing additional virtual classes for financial capability and Homebuying 101.

The link to eHome America is: https://www.ehomeamerica.org/nwoc

We do not anticipate any further disruptions to our normal workflow and services, but there may be occasional delays in responses to inquiries as we adjust to the new virtual work environment.

We are continuously monitoring email and phone communication while conducting business with us as a remote workforce. We thank you for your patience!

The NeighborWorks Orange County team is dedicated to fulfilling our mission. Please reach out to us for any questions or concerns. Updates will be provided through our website and our social media outlets.

Thank you for your patience,
NeighborWorks Orange County