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A HUD-Approved Certified Housing Counselor is a trained professional who can guide you on the choices that may be available to prevent foreclosure. Each mortgage servicer and investor may offer borrowers alternative solutions that have different eligibility requirements. Every situation and solution is unique!

A HUD Certified Housing Counselor Will:

  • Help you to understand your current situation
  • Work with you on contacting your mortgage servicer
  • Review what documents you will need to provide to your servicer 
  • Review your application and hardship letter to submit to your servicer 
  • Assist and review a budget to assess your monthly mortgage payment and other expenses
  • Explain mortgage assistance options  
  • Provide information about local resources that may be helpful to you


Need more information? Our team is ready to help.

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"I have a space now where my kids can live better, have a place to do their homework and have a better quality of life"

Carlos M.

Services Provided: IDEA Savings Match & Home Buyer Development

"My experience with NeighborWorks Orange County as a first-time home buyer was wonderful! Without NWOC, I wouldn't have reached my goal. Their team's communication was fantastic, and the process was fast! Thank you!"

Raymond P.

Services Provided: Lending, Down Payment Assistance Program, & Advanced Home Buyer Development Courses

"Hace seis años por su conducto compré un condominio en Tustin, Ca.y l verdad que estoy bien satisfecho con los programas que me ofrecieron y contrataron. Six years ago I bought a condominium in Tustin, Ca., and I am really satisfied with the programs they offered me."

Ricardo H.

"My NWOC loan officer was very helpful in telling me where we were in the process. That was great!"

Lucía A.

Services Provided: Lending, Down Payment Assistance Program, & Advanced Home Buyer Development Courses

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